How We Handle Your Project.
These policies are a practical starting point for the website and should be reviewed for your exact operations, shipping process, payment terms, and legal requirements before accepting paid orders.
Shipping & Memorabilia Policy
Do not mail memorabilia until The Card Station has reviewed the project and provided written instructions. Customers are responsible for accurately describing the item and identifying anything irreplaceable, fragile, unusually valuable, hazardous, or restricted.
Nothing will be intentionally cut before the customer approves the proposed card design and memorabilia use. Because handmade production involves cutting and handling, final placement and appearance may vary slightly from mockups. Remaining material will be returned when possible, but the amount and condition depend on the item, material, and quantity ordered.
Customers should use tracked shipping and retain proof of value and shipment. The Card Station is not responsible for loss or damage occurring before an item is delivered to the approved receiving address. Return shipping terms, insurance, and declared value should be confirmed in the project agreement.
Privacy Policy
Information submitted through the website is used to review project ideas, communicate with customers, prepare designs, fulfill orders, and improve the service. The Card Station does not sell personal information.
Uploaded photographs and project details will not be used publicly without permission. Service providers used for hosting, forms, payments, shipping, analytics, or email may process information as necessary to provide those services.
Terms
Website examples may include concept renderings and prototypes. Final designs, colors, materials, memorabilia placement, and dimensions may vary. Standard sets use one shared design, one primary photo and story, and one approved memorabilia item unless otherwise agreed in writing.
Customers are responsible for having the right to use submitted photographs, names, logos, and other content. The Card Station may decline projects that cannot be produced safely, legally, or to an acceptable quality standard.
Pricing, production timing, payment schedule, revisions, shipping, and cancellation terms should be confirmed in writing before work begins. Submitting a website inquiry does not create an order or authorize cutting.